Services at NDS
As part of our expertise in logistics and dedication to your support, we provide:
Extended support hours for quicker responses
Dedicated representative to coordinate and plan logistical movement
Full array of standard and specialized shipping processes:
- Next-day shipping for thousands of products
- Emergency Drug Response Program
- Competitive shipping and cargo insurance rates offered
Comprehensive international shipping services:
- Well-established freight forwarder relationships
- Competitive international freight rates
- Customized export documents to align with import permit needs
- Export clearance filings and processes to facilitate global trade
- Export certificates and attestation
- Central location provides quick access to several international airports offering thousands of flights per day
Critical to proper handling of your shipment, we have incorporated logistical integrated monitoring that provides actionable data over the course of transport via 2 service levels:
- Level 1 – Meticulous and rigorous tracking included with all orders:
- We monitor all in-transit movement for any unordinary movements or delays.
- After years of sending thousands of shipments across borders, we know how to identify unexpected transit delays or deviations, and we intervene as needed.
- We proactively act when a shipment is stalled, promptly interacting with freight forwarders and updating customers, until successful delivery occurs.
- Level 2 – Active, dynamic tracking
- Live, real-time electronic tracking—monitoring shipments from start to delivery.
- This advanced optional service is combined with Level 1.